SHIPPING POLICY

We take great pride in saying that we ship to the all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays. 

Shipping Charges: 

Prepaid orders: We provide following multiple shipping options to our customers:

Standard Shipping: We provide ‘Free Shipping’ on all products. However this shipping method is slightly slower than the other options. We use, Indian Post, DTDC, Blazeflash, Surface mode or similar courier with ‘Standard Shipping’. Depending upon the distance, it can take up to 5 to 10 days for an order to get delivered.

We use 'Indian Post' for remote areas, the delivery to these areas can sometimes extend more than 10 days due to the reasons beyond our control.

 Express Shipping: Paid but faster courier service, We use couriers like FedEx, Aramex, eKart, etc. Shipping time varies between 2 days to 5 days.  Shipping charges are based upon the order amount and are reflected clearly before the final payment page. By making the payment, you are agreeing for the express shipment voluntarily.

 Cash on Delivery :  We Levy a Flat Rs50 towards Cash on Delivery (CoD) orders. Cash on delivery may or may not be available at all the locations. We reserve the right to ship using Cash delivery method to only the serviceable locations. We may deny CoD orders to customers with history of abuse or fraud. 

These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order. 


The shipping charges can be modified by New-Pinch at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow. 

Every once in a while, New-Pinch brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer. 

Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location. 

Hidden Charges (GST Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra. 

International Locations: Currently we do not deliver to locations outside India 

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company. 

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.  Please make sure the mobile number is correct and working.

* Valid only for owned stock. Shipping time may increase for third party shipments.